Revised: May 11th, 2026

Studio Dozen (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide when visiting our website, submitting an inquiry, placing an order, or interacting with us online.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Email address

Phone number

Billing or delivery information

Event details

Floral preferences or inspiration

Any information submitted through inquiry forms, email, or social media communication

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We may also collect limited non-personal information automatically through website analytics tools, such as:

Browser type

Device information

IP address

Pages visited

Time spent on the website

This information helps us improve the functionality and user experience of our website.

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How We Use Your Information

We may use your information to:

Respond to inquiries and provide customer support

Process floral orders and event requests

Communicate regarding bookings, deliveries, or consultations

Improve our website, services, and user experience

Send occasional updates, promotions, or announcements (only if you choose to receive them)

Maintain internal business records

We only collect information that is reasonably necessary to provide our services and operate our business.

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Sharing Your Information

Studio Dozen does not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers only when necessary to operate our business, including:

Payment processors

Website hosting platforms

Delivery services

Email marketing platforms

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These third parties are expected to keep your information secure and confidential.

We may also disclose information if required by law or where necessary to protect our legal rights.

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Cookies & Analytics

Our website may use cookies or similar technologies to improve website functionality and understand visitor behaviour. Cookies help us analyze traffic, remember preferences, and enhance your browsing experience.

You may choose to disable cookies through your browser settings, though some website features may not function properly as a result.

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Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage can be guaranteed as completely secure.

By using our website, you acknowledge and accept these inherent risks.

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Third-Party Links

Our website or social platforms may contain links to third-party websites, including Instagram or external services. Studio Dozen is not responsible for the privacy practices or content of these third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

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Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your information

Withdraw consent for marketing communications

To make a request regarding your information, please contact us directly.

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Changes to This Policy

Studio Dozen reserves the right to update or modify this Privacy Policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.

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Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact: dozenflorals@gmail.com